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CAN WE TAKE OUR E-BIKE(S) ON THE BEACH?Unfortunately no
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DOES MY E-BIKE RENTAL COME WITH EQUIPMENT?Yes, All bicycle rentals come with a helmet, basket and a lock.
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WHAT IS YOUR CANCELLATION POLICY?We have a 24hr cancellation policy. Refunds for equipment/gear purchases will not be issued if cancelled less than 24hrs in advance.
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IS THERE A DELIVERY FEE FOR E-BIKES?General equipment for Atlantic Beach, NC is delivery free. All other locations have a fee assessed for delivery and recovery. Call for delivery NOTE: All E-Bike deliveries incur a delivery fee.
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IS THERE AN AGE LIMIT TO RENT?Yes, you must be 18yrs of age to rent any gear, equipment, or e-bikes. Proof of age is required.
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IF IT RAINS CAN I GET A REFUND?No, Crystal Coast weather is part of our paradise. We do not issue refunds due to weather.
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DO YOU DELIVER TO OUR CONDO, APARTMENT OR HOME?Absolutely, call the shop to set a time for your gear to arrive! A delivery and recovery fee are assessed at the time of your booking for certain gear types and deliveries outside of the Atlantic Beach, NC service area.
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WHERE ARE YOU LOCATED?1010 West Fort Macon Road, Atlantic Station Shopping Center.
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IF WE RETURN GEAR EARLY CAN WE GET A REFUND OR CREDIT?We do not issue refunds nor credit on early returns or partial bookings. This includes weather cancellations on bookings within 24hrs.
FAQS
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