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  • CAN WE TAKE OUR E-BIKE(S) ON THE BEACH?
    Unfortunately no
  • DOES MY E-BIKE RENTAL COME WITH EQUIPMENT?
    Yes, All bicycle rentals come with a helmet, basket and a lock.
  • WHAT IS YOUR CANCELLATION POLICY?
    We have a 24hr cancellation policy. Refunds for equipment/gear purchases will not be issued if cancelled less than 24hrs in advance.
  • IS THERE A DELIVERY FEE FOR E-BIKES?
    General equipment for Atlantic Beach, NC is delivery free. All other locations have a fee assessed for delivery and recovery. Call for delivery NOTE: All E-Bike deliveries incur a delivery fee.
  • IS THERE AN AGE LIMIT TO RENT?
    Yes, you must be 18yrs of age to rent any gear, equipment, or e-bikes. Proof of age is required.
  • IF IT RAINS CAN I GET A REFUND?
    No, Crystal Coast weather is part of our paradise. We do not issue refunds due to weather.
  • DO YOU DELIVER TO OUR CONDO, APARTMENT OR HOME?
    Absolutely, call the shop to set a time for your gear to arrive! A delivery and recovery fee are assessed at the time of your booking for certain gear types and deliveries outside of the Atlantic Beach, NC service area.
  • WHERE ARE YOU LOCATED?
    1010 West Fort Macon Road, Atlantic Station Shopping Center.
  • IF WE RETURN GEAR EARLY CAN WE GET A REFUND OR CREDIT?
    We do not issue refunds nor credit on early returns or partial bookings. This includes weather cancellations on bookings within 24hrs.

FAQS

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